Recording of Wednesday, May 07, 2025 | The smarter E Europe Exhibition Program 2025 | Exhibition Program | Language: English | Duration: 12:23 .

USCALE Highlights Consumer Pain Points in EV Charging and Calls for Improved Infrastructure Solutions

The content discusses the concept of USCALE, which focuses on user scaling to measure and address consumer pain points in electric vehicle (EV) charging. The speaker highlights that while technology is often discussed at fairs, the consumer's experience remains overlooked. They emphasize understanding who the customer is—essentially current combustion engine drivers—and note a gap between early adopters and mainstream consumers due to existing barriers like low EV consumption and revenue issues. Charging reliability emerges as a significant concern; 88-90% of users report occasional problems with charging, impacting their driving ability significantly for about half of them. Tesla manages these issues better than others due to its infrastructure system, but new market participants introduce more challenges as they bring diverse technologies into play. Payment options also pose concerns among consumers both before purchase and after experiencing EVs firsthand, particularly regarding price transparency during public charging sessions. Overall satisfaction varies across different aspects such as authorization processes or pricing structures.

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Speaker

Dr. Axel Sprenger
CEO & Founder
USCALE GmbH

Talk of session: Safe and User-Friendly Charging Infrastructure is More Than Just a Socket

Charging Infrastructure at Its Limit - Think Ahead or Fall Behind!A functioning charging infrastructure is the key to making electromobility a success in the mass market. Reliable and secure charging solutions determine wh+D32ether charging networks remain stable, profitable, and future-proof.Does security start at the payment terminal at the charging station, the electric vehicle, or the power grid? What happens if operators can future-proof their charging networks with a simple software update - or get left behind? How can manufacturers cut costs with open-source solutions without compromising security and performance? And what does Section 14a of the German Energy Industry Act (§14a EnWG) mean in practice - a curse or an opportunity for grid operators?

Further Talks of this session:

How EV Charger Manufacturers Can Reduce Costs by Using Open Source

Speaker

Dr. Marco Möller
CEO
PIONIX GmbH

To Talk

V2H: The Gateway to the Grid: How Electric Vehicles Will Power Europe's Renewable Future

Speaker

Mattias Nilsson
Global Sales Engineer
Zaptec Deutschland Gmbh

To Talk

§14a EnWG: Grid-Friendly Dimming of Charging Stations via EEBUS

Speaker

Alexander Bourgett
Vice President Strategic Development and Research
eSystems MTG GmbH

To Talk

NextGen DC Charging: How KEBA is Paving the Way to the Future of Fast Charging

Speaker

Stefan Richter
CEO
KEBA Energy Automation GmbH

To Talk

Making E- Mobility Scalable in Fleets

Speaker

Can-Luca Senghas
Consultant Business Solutions
eMobilio

To Talk

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