Pursuing Socially Inclusive Demand-side Flexibility in Europe

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Recording of Wednesday, June 19, 2024 | The smarter E Europe | Conference Program | Language: English | Duration: 12:55 .

Think Tank Highlights Key Role of Consumer Flexibility in Energy Transition Amidst Global Crisis and Affordability Challenges

The think tank, distinct from other panelists with business interests, focuses on the broader system and consumer interest in the energy transition. Their work delves into demand-side flexibility and its implications for all consumers, not just wealthy ones. A study they published earlier this year highlights how critical it is to invest in consumer flexibility within renewable energy frameworks globally, emphasizing that when and where we consume energy matters due to market regulations and infrastructure constraints. In Europe specifically, skyrocketing retail prices have led to policy interventions aimed at making energy affordable without addressing the need for consumer flexibility adequately. The analysis reveals significant potential in smart charging of electric cars but points out that heating systems offer even greater opportunities since all households require heating while not everyone owns a car. Mapping future needs shows reliability, sustainability (clean energy), and equity are essential factors—energy should be affordable without leaving anyone behind. Recommendations focus on integrating diverse consumer behaviors into a flexible system offering access to cheap clean energy through what they term a "passport." However, there’s no common policy ensuring easy access or financial benefits from being flexible without sacrificing comfort. This gap leaves many consumers unable to participate fully in gaining advantages from the evolving system's business cases.

Automated summarization by AI Conver

Andreas Jahn
Senior Associate
Regulatory Assistance Project (RAP)
Belgium

Active consumer involvement is a crucial aspect of the energy transition. Demand-side flexibility is essential for a flexible energy system that integrates the exponentially growing number of distributed energy resources. Both the system and society in general need consumers to adapt their energy usage to the available network capacity. Digitalization and new technologies - such as smart meters - as well as market-based solutions will allow consumers to become active players. However, being able does not necessarily mean being willing, so incentives are needed. This session will also address how our grid can be prepared to meet consumer expectations and how to deal with a flood of connection requests in a timely manner while ensuring security of supply.

Further Talks of this session:

Speaker

Carmen Gimeno
Secretary General
GEODE
Belgium

To Talk

Speaker

Sebastian Mahlow
Managing Director
ison GmbH
Germany

To Talk

Speaker

Dr. Frank Schlichting
CEO
Kiwigrid GmbH
Germany

To Talk

Speaker

Alex Schoch
Global Head of Flexibility
Octopus Energy
UK

To Talk

Speaker

José Ferrari Careto
CEO of Networks Business
EDP Group

To Talk

To Talk

Further Content
The smarter E Europe Conferences 2026
Panel Discussion of the Session: Turning Industrial and Commercial Demand Side Flexibility into Value

Tuesday, June 23, 2026, 02:30 pm

The smarter E Europe Conferences 2026 | Conference Program

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Industrial and commercial flexibility is no longer experimental - it is becoming a core part of network operation and market participation. Across Europe, DSOs, transmission system operators (TSOs), aggregators and retailers are moving from isolated pilots to coordinated programs that avoid grid upgrades and deliver real capacity and financial value for all participants.This session focuses on the operational integration of C&I flexibility into routine grid workflows through dispatch, settlement, verification and commercial models. It highlights how flexibility is embedded in daily operations: from automated dispatch and verification tools to new contractual models that reward large energy users for adapting consumption. You will gain insight into replicable approaches for scaling flex portfolios, integrating them into control-room workflows and ensuring fair value-sharing across utilities, service providers and industrial consumers.

Webinar Collection
Demand-side flexibility in action: Real-world strategies for energy-intensive industries

May 5, 2026

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Webinar showing how flexibility can reduce energy costs and strengthen competitiveness.

Publications
European Battery Market Outlook 2026-2030

June 24, 2026

European Battery Market Outlook 2026-2030: How utility-scale storage drives energy sovereignty and grid flexibility despite looming target gaps.

Thomas Raffeiner and Petrouschka Werther
What EV Acceleration Means for the Grid

The smarter E Podcast Episode 260 | Language: English

July 9, 2026

Cars as batteries on wheels: Thomas Raffeiner and Petrouschka Werther discuss how V2G and smart charging turn EVs into critical grid assets.

The smarter E Europe Conferences 2026
On the Way to Autonomous Flexibility Management

Tuesday, June 23, 2026, 02:30 pm

The smarter E Europe Conferences 2026 | Conference Program

premium account

Industrial and commercial flexibility is no longer experimental - it is becoming a core part of network operation and market participation. Across Europe, DSOs, transmission system operators (TSOs), aggregators and retailers are moving from isolated pilots to coordinated programs that avoid grid upgrades and deliver real capacity and financial value for all participants.This session focuses on the operational integration of C&I flexibility into routine grid workflows through dispatch, settlement, verification and commercial models. It highlights how flexibility is embedded in daily operations: from automated dispatch and verification tools to new contractual models that reward large energy users for adapting consumption. You will gain insight into replicable approaches for scaling flex portfolios, integrating them into control-room workflows and ensuring fair value-sharing across utilities, service providers and industrial consumers.

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